Want to know how to leverage social media to create an engaging omni-channel strategy for your brand?
The concept of omnichannel marketing refers to leveraging various channels to provide a seamless user experience. It has become increasingly important because people are now more connected and have more control over their buying process than ever before.
As today’s consumers are omnichannel consumers, it makes sense that omnichannel campaigns are the most successful. The channels they engage in include traditional ones, such as physical stores and websites, but most people can be best reached and inspired to act through social media. Thus, businesses need to find ways to leverage social media to create and reinforce their omnichannel strategy.
1. Compare your business objectives with the objectives of your social media marketing
Regardless of what kind of business you run, social media can be leveraged to your advantage. For example, if you want to increase your brand visibility or customer engagement, then social media is the way to go.
2. The value of social listening
Knowing what your potential customers need and understanding them is crucial to your success. That’s where social listening comes into play. It can help you find out which products or services your prospects are actively looking for and what channels they are using to do so. Also, you can check out your competitors and trending news to determine what your target market is talking about. Listen to what people are saying about your brand, and proactively work on improving your service on other channels.
3. Social media supports content marketing
Your content is what speaks for you. Repurpose your existing content or create fresh stuff for social media. The content should be valuable, informative, entertaining, and support your business purpose. If you’re running a promotional or freebie offer at the store, create and publish content that informs your followers about it. Of course, you’ll need to determine the channel combination you want to use because not all channels work well with every industry and culture.
4. Use a different persona on each social channel
On websites, you’re expected to be easy-to-use and transparent. At the storefront, you should be helpful and serious. On social media, being young and playful usually resonates the best. The brand image and message must stay the same across all channels, but the way you convey your message should adjust to the requirements of each social channel and audience.
5. Merge your data
In an omnichannel strategy, social media impacts other marketing channels. When marketers fail to see that, they segregate the data from social media, online store, and physical store. But if a person dissatisfied with a mobile app or website may hesitate to request brand assistance on social media or vice versa. It can be very harmful to your company, which is why you should monitor data and merge data points to be able to identify the source of the problem.
6. Measure results
In most cases, marketers fail to integrate social media into their omnichannel campaigns because of the wrong combination of channels. Measure the benefits of this integration always to know whether the social media campaign needs to be adjusted or not.
Hiring a creative agency to create a social media strategy and integrate it into your omnichannel approach is the best thing to do if you run a startup or SMB and cannot afford to hire an entire marketing team to take care of it all. The experts at NUEX Creative can take your brand further by helping you leverage social media to create an omnichannel strategy and attract valuable customers.
Take your social media to the next level. Get A FREE Strategy Plan Today!
Are you spending a lot of your marketing budget and your time on strategies meant to drive traffic to your website or blogs? Is your hope that once your target audience lands on your pages, they will complete the opt-in process?
While these are good goals, focusing all your efforts on increasing traffic could mean you’re not creating landing pages that do a better job at convincing prospective customers to take the desired action such as complete registration, subscribe to your newsletter, or make a purchase.
Therefore, if your landing pages weren’t designed to convert, all your efforts to get people to click your pay-per-click (PPC) ad, banner ad, or promotional email will be for nothing. Because the success of your ad campaign relies on the effectiveness of your landing page, you need a landing page that piques enough interest to convert prospects into paying customers.
Here’s how to create a landing page that drives conversion and delivers good ROI:
Know Your Target Audience
Before creating your landing page, do your research and run appropriate tests. Use insight to design a landing page with visuals and copy that your target audience will find compelling.
Offer Something Irresistible
Your title should be captivating. It should be clear, relevant, and address the visitor’s pain points in an empathetic way. Emphasize your main offer by using persuasive and concise copy. It should be long enough to explain the value of your offer but not so long that reading it feels like a task. The last thing you want is to lose a conversion because you’ve bored the reader and lose their attention and interest.
Simple Design and Relevant Imagery
Too many complex elements can distract your visitors, leading them away from the desired action. Use imagery you know your target audience will find attractive; they should be engaging, consistent with your brand, and entice your visitors to continue scanning until their eyes settle on the landing page’s CTA button.
Ensure the important parts stand out by being strategic with your formatting; use bold copy, bullet points, lists, etc. Use a video. According to HubSpot, 90% of surveyed consumers reported that product videos helped them make purchasing decisions.
Keep Scrolling to a Minimum
Additional information about your offer is useful to have on your page; however, your visitors should have only what they need to make a decision. Remember, people have limited attention spans, and few will have the patience to scroll through multiple page sections to find out what you’re offering.
Add a Clear CTA Button
To avoid the risk of diverting visitor’s attention or confusing them with multiple offers, use a single CTA. Your call-to-action button should be visually distinct. To catch attention, it should be bold and bright. It should use action-oriented messaging that motivates and creates a sense of urgency. By placing the CTA button above the fold, you’re drawing your visitor’s attention immediately to the CTA which is great for conversions.
If you’ve got more questions about how to create a compelling landing page that promises conversions, NUEX Creative can help you. We want you to stand out and tell your story in a new perspective.
We can help you build the perfect landing page. CLICK NOW To Get A FREE Consultation!
Now that we’re settling nicely into 2019, it’s a good time to re-examine our advertising strategy and see if we’re headed in the right direction. Did the 2018 predictions come true? Did some trends prove to be more impactful than others? Are there some tactics worth exploring this year? Here’s what we know:
The Rise of Artificial Intelligence (AI)
We already use artificial intelligence in our everyday lives without even realizing it. You use AI when you interact with Apple’s Siri or Amazon’s Alexa. But did you know that AI is what filters your emails in Gmail, improves your social media experience, and makes recommendations when you shop online?
In the world of advertising, AI is helping marketers become more consumer-focused. AI is helping enhance user experiences, enable personalization, and automate complex tasks faster and more efficiently. And with less time spent on testing multiple creatives and conducting surveys, marketers have more time to innovate and think creatively about their next campaign. With AI doing the heavy lifting involved in gathering data and insight, marketers focus their energy on delivering relevant and compelling ads and driving results.
With the rise of AI-driven technologies comes more marketing automation. Through automation, we can better track customer activity across multiple channels. Customer profiling is improved, giving us a more precise picture of our target audience.
Marketing automation also gives us the tools to track the performance of our advertising campaigns quicker and more accurately, allowing us to make adjustments immediately. With valuable insight gained through marketing automation, you minimize second-guessing or making risky decisions about advertisement design, content creation, or merchandise branding.
The Dominance of Video
Consumers are spending more and more time on their smartphones consuming videos. According to the 2019 statistics infographic by Digital Information World, 52% of marketing professionals name video as the type of content with the best ROI. And according to 70% of the marketing professionals surveyed, video converts better than any other medium. And a whopping 92% of shoppers say that visuals are the most influential factor affecting their purchase decisions.
If you haven’t added video to your advertising yet, 2019 is the year for you to leverage the medium to engage old and new audiences. Think along the lines of in-stream video ads on YouTube, Facebook Video, and Twitter Video. Start using Facebook Live and Instagram Stories. Create product or service promotional videos or product demonstrations, explainer videos. Encourage your audience to create videos about your products. Go live with interviews or share video captured from your corporate events or product launches.
While technology seems to be the answer in this increasingly digital landscape, it’s not enough to use the tools and rely on them to make the hard decisions for you. Creativity is still king. Successful advertising still demands innovative thinking and smart campaigns.
At NUEX Creative, we know how to dissect insight and data and implement them in your advertising strategies.
Let us help you focus on your branding and delivering impactful user experiences.
Improve Your Advertising Today! Get A FREE Strategy Plan
Email marketing remains among the most effective marketing strategies with one of the highest returns on investment. It’s how you communicate with your clients and a useful tool for you to nurture prospects into customers. It also helps improve customer retention.
According to Statista, active email accounts are expected to hit 5.6 billion by 2019 and based on a survey conducted by HubSpot, 86% of professionals prefer email when communicating for business purposes.
Because email marketing is so useful and one of the best ways to generate leads, building an email list should be a priority. Your email list becomes one of your business’s most valuable assets. But how do you grow an email database quickly yet effectively? Here’s how:
Offer an Incentive
Encourage people to sign up by sweetening the deal with an opt-in incentive. In exchange for their emails, offer them discounts, coupons, or introductory offers. It should be something they can immediately enjoy such as 20% off their first purchase. Set it up so that once they are opted-in, they receive an automated yet personalized response with a coupon or discount code they can enjoy right away.
Be Clear but Persuasive
Beyond letting your visitor know what they will be gaining from subscribing, let them know how often you’ll be sending newsletters or other emails. Knowing they’ll be inundated by daily emails may turn them off; it’s essential, to be honest about the email frequency.
Give Something Away for Free
Who doesn’t love free stuff? You could give away an eBook, a 20-minute consultation, product, or a 30-day trial. Every business is different, yet there’s always something you can give away as a freebie.
Add a link on your newsletters that will take them to a “Invite a Friend” form where they can provide their friends’ emails in exchange for a reward such as a hefty discount or free stuff. You should also send the friends an introductory email with an incentive, so they don’t end up hitting unsubscribe.
Convert more visitors into email subscribers with subscription forms that pop up on the screen. These pop-ups can be triggered when a visitor has been on your site for a certain amount of time and likely to leave your site.
It’s best to do some testing when it’s best to display popups. You may not want to ask them to subscribe within split seconds of arriving at your website before they’ve even had the chance to explore.
Host a Competition
Giveaways, contests, and sweepstakes are highly engaging. Beyond the excitement of winning free stuff, people also love competitions. Start with an attractive prize and clear mechanics of how to join. To grow your email list, ensure the rules include providing their email or opting in through a plugin.
To get high-quality emails, make sure the prize is something related to your business or better yet, your product or service. Sure, giving away something like an iPhone will get you thousands of emails, but they’ll probably be low quality and primarily made up of contest junkies or people who want a free iPhone.
Every page of your website should have a subscription form. This way, visitors don’t have to go looking for your sign-up sheet. You risk losing their interest when it’s not immediately available to them. Make sure the ‘Subscribe’ button is not only visible but attractive.
Simplify Your Form
All you need is your visitor’s first name and email address; the first name will help you personalize emails. Adding any more to the form will make people feel like they’re answering a survey and they probably don’t have the time for that.
At NUEX Creative, we believe that design and strategy matter, especially when it comes to improving website traffic and converting more visitors into subscribers.
Let us help you tell your story and build your email list faster. Get a Free Consultation!
Despite what you’ve heard, email marketing is not dead. However, with the number of email users in the US alone projected to hit 254.7 million by 2020 and the changing email habits of consumers, email marketing must continue to evolve.
So if you’re looking for email marketing tactics that won’t suck, you need to see past old strategies and outdated practices. To get ahead of the game, you need to get creative and find innovative ways to connect with consumers via email. Here are three tactics you should try this new year:
1. Use AI to Get More Personal
Artificial Intelligence (AI) is revolutionizing email marketing by adding personalization to your campaigns. People are more likely to open emails that speak directly to them. According to Marketo, trigger emails based on behavior perform 3x better than those batch emails that have no “intelligence” built-in.
With AI and machine learning, you can automate the optimal time to send emails in the day based on each subscriber’s engagement history. Never miss out on revenue opportunities by leveraging AI to determine which subscriber is likely to be most interested in your special offers and promos. Because content matters, AI enables you to learn what content combinations performs best – from the subject lines to the layout to the body copy and even the images.
2. Grab Attention with Interactive Content
According to Shutterstock, interactive content drives 5x more views than static content. Give subscribers a reason to open your emails with the promise of fun and entertainment. Interactive email content grabs the user’s attention, improving click-through rates and driving higher conversions. However, it’s much more than buttons and GIFs.
Interactive content involves anything that users can click on or swipe such as image carousels, quizzes, or games. Mostly, it’s anything that requires the email recipient to engage with the content actively. To add interactive elements to your email marketing, try displaying product cards using image slider or the rollover effect. You can also use accordion menus, survey forms, questionnaires, and videos.
3. Optimize for Mobile
Don’t underestimate how vital mobile optimization is to your email marketing. According to Fluent “The Inbox report, Consumer perceptions of email” (2018), 3 out of 5 consumers check their emails on mobile while 75% say they use their smartphones most to check email.
Because email marketing starts with people who visit your website and fill out your opt-in form, your sign-up forms should also be mobile-friendly. To optimize your emails, use a responsive mobile template. Shorten your subject line to make sure they’re fully viewable on mobile screens.
Pay attention to your pre-header text to make sure that while it’s short, it’s still compelling and informative. Take advantage of device detection if your email service provider offers it. Enhance your emails by striking a balance between text and images. Be intentional with your choices and keep image file sizes small, so they load quickly on mobile.
Let NUEX Creative take your brand further. We can help you with an email marketing strategy that elevates your brand and connects you with your customers better.
Get Your FREE Consultation Today!
John Sanders is a branding and advertising guru, as well as a PMP certified Program Manager. He has worked with top companies and startups to improve their branding and advertising.